Frequently Asked Questions
The following is a list of most commonly asked questions:
How do I create a new user account?
In order to register for courses online, you must have an account with Workforce Training. Creating an account also gives you online access to view your registration history, change your address and more.
You can go to our Sign up page to create a new account.
Note: you must have an email address to set up an account with us.
What courses do you currently offer?
Click here to see the list of current offerings.
How do I register for a course?
To register for a course:
- Look Up Course - look up the course you want to enroll in on our Course Listing page.
- Add to Cart - click the Enroll Yourself button to start the registration process.
- Logon - log on to the system. Note: if you're already logged on, this step will be skipped.
- Select Course Options - select the course fee options (i.e. select registration fee, add optional fees), and enter additional information requested, if any (i.e. t-shirt size, etc.).
- Add More Courses - if you are enrolling in other courses, click the Enroll in Another Course button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.
- Proceed to Checkout - once you have added all the desired courses to your Enrollment Cart, click the Proceed to Checkout button to continue the registration process.
- Make Payment - edit your personal information if necessary then click the Payment Service button to continue on to our Payment Service to make your payment.
- Registration Confirmed - when you are finished with the payment process, the Transaction Completed page is displayed notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.
Which methods of payment do you accept online?
- Master Card
- Cash (in office)
- Check (in office)
What is the cancellation policy if I am unable to attend?
To withdraw from a WFT short term class for a full refund:
- You must phone the Workforce Training Office at least three (3) full business days prior to the start date of the class. After this time period a full refund can NOT be provided. Phone number: 208-792-2388.
Refunds after the third business day prior to class start date and the start date of class:
- You must phone the Workforce Training Office. Refunds will be made minus a $75 administrative fee.
Refunds after the start date of class:
- Refunds after the beginning date of class will be made dependent upon enrollment in the class and made on an individual basis.
Refunds for Apprentice classes will be made following LCSC Refund Policy.
How do I cancel a registration?
You cannot cancel a registration online. To cancel a registration, you must contact:
*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.
What do I do if I've lost my password?
You can request a Password Reset email.
The email will be sent to the email address listed in your account. If you no longer have access to that email address, please contact us at 208-792-2388 or firstname.lastname@example.org to restore your account.
How can I find out what courses I'm registered in?
To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:
- Upcoming Courses - view a list of your upcoming courses with dates and location
- Completed Courses - view a list of completed courses with the hours and grades earned