Listening & Communication Skills
Module 5: All about the "nuts & bolts" of providing good customer service, the do's and the don'ts including language issues, listening skills, body language and more.
Module 6: Jumps into the skills of communication. Learn face to face communication and effective telephone technique. Learn proven methods of transferring and putting customers on hold.
Discount Price Available!
When you sign up for all 4 classes you will save $15.00. To recieve this discount please call (208) 792-2388 to register.
There are no scheduled sessions at this time. Sign up to be notified when this course is available.