First Impressions & Customer Care

Module 3: Explores the vast topic of perception and how it can impact your customers in positive and negative ways. You will explore methods of establishing and sustaining a positive perception in all business environments. Learn the cost of a "bad day." Learn why customers leave and do not come back and how to avoid costly, but common mistakes that cause customers to do business elsewhere

Module 4: Continues on the path of creating a positive business image and methods of evaluation your image and how customers view you in the marketplace.

 

 Discount Price Available!

When you sign up for all 4 classes you will save $15.00. To recieve this discount please call (208) 792-2388 to register.  

There are no scheduled sessions at this time. Sign up to be notified when this course is available.

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