Customer Service
| Dates: | May 19, 2021 Other Dates |
|---|---|
| Meets: | W and F from 5:30 PM to 7:30 PM |
| Hours: | 4.00 |
| Instructor: | Derek Knoll |
| Fee: | $89.00 |
There are still openings remaining at this time.
Description
Each and every one of us serves customers, whether we realize it or not. This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. You will gain a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.